Frequently Asked Questions
Everything you need to know about your Melico Sciences experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking link via email as soon as your order departs our warehouse.
What is your return and refund policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Once we receive and inspect your return, a refund will be processed to your original payment method within 5-7 business days.
Are Melico Sciences products quality tested?
Yes, all our products undergo rigorous quality control and third-party testing to ensure they meet the highest industry standards for safety and efficacy before reaching our customers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets including Apple Pay and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team. After this window, the order may have already been dispatched.
Do you offer international shipping?
Yes, Melico Sciences ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.